At Martin’s Professional Carpet Cleaning (“we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, website, or communicate with us.

1. Information We Collect

We may collect the following information from you:

• Personal Information: Name, address, email, phone number, and payment details.
• Service Details: Information about the services you request, such as carpet type, number of rooms, or special requirements.
• Communication Data: Emails, messages, or phone calls between you and our team.
• Website Usage: Non-identifiable information such as IP address, pages visited, and browsing activity for service improvement.

2. How We Use Your Information

We use your information to:

• Provide, manage, and improve our services.
• Schedule appointments and communicate important service updates.
• Process payments and invoices securely.
• Respond to inquiries, complaints, or feedback.
• Comply with legal obligations and protect our rights.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. We may share information only in the following cases:

• Service Providers: Third-party service providers assisting with scheduling, payment processing, or communication.
• Legal Compliance: When required by law, legal proceedings, or to protect our rights and property.
• Business Transfers: If we merge, sell, or transfer ownership, your information may be shared as part of the transaction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies or similar technologies to improve your browsing experience, analyze traffic, and provide customized content. You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

6. Your Rights

You have the right to:

• Access, correct, or update your personal information.
• Request deletion of your personal data, subject to legal or contractual obligations.
• Opt out of marketing communications.

To exercise any of these rights, please contact us at martinprofessionalcarpetclg@gmail.com.

7. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your information, please contact us:

Martin’s Professional Carpet Cleaning

Email: martinprofessionalcarpetclg@gmail.com
Phone: (209) 423-5947
Address: 3201 W Benjamin Holt Dr #190 Stockton CA. 95219